Disappointed

I take back what I said about Queen Bee Nails and Spa. Things have really gone downhill there. I first started going to Queen Bee about a year and a half ago, and documented my amazing experience here. The shop is right across the street from where I work, so it's very convenient. I've continued to go in for mani/pedis once every couple months since they first opened, and the service has gotten worse at every visit. Today was especially bad. A mani/pedi used to take about an hour and 15 minutes, today they rushed through both in only 40 minutes. Surprising, since the salon was not busy and several of the women who work there were sitting around painting their own nails.

During my pedicure the woman barely even bothered to scrub my heels or calluses, one of the mail reasons I go in for pedicures. She only rubbed one of my legs and sort of halfheartedly thumped on the other one for a second. I thought she was probably having an off day, and since a different woman was doing my manicure, it would be better. It was even worse. I asked her to cut my nails shorter, but she left them all different misshapen lengths. The edges were left jagged and with polish all over the surrounding skin. She didn't use any sort of cream or oil on my cuticles, which are now dry and scratchy. I'm probably going to have to take the polish off and re-file my nails when I get home.

Overall, very disappointing since I went in because I'm going to a wedding tomorrow and wanted my nails to look nice. I've been mildly disappointed the past few times I've gone in, but today was by far the worst... it's likely that I won't go back. It's sad they have let their standard of service slide so much, since I used to recommend this place to friends. I won't, anymore.

OK, I’m off to copy this review to Yelp.